Frequently Asked
Questions

You are investing directly in LETI as a company a marketplace platform that earns commission on every short-let booking, every home service completed, and every service provider onboarded. Your investment funds the completion of the mobile app, escrow infrastructure, marketing, and platform growth. In return, you receive either an equity stake in the company or a revenue-share percentage, depending on your investment tier.

LETI has four investment tiers: Tier 1 (₦500K – ₦2M), Tier 2 (₦2M – ₦5M), Tier 3 (₦5M – ₦10M), and Tier 4 (₦10M+). Each tier unlocks different participation benefits. Higher tiers gain stronger equity positions, priority allocation, and more direct access to founder communication. Detailed terms for each tier are provided after registration.

The minimum investment is ₦500,000. This places you in Tier 1 and gives you access to early-stage equity or revenue-share participation. As the platform grows in value, early investors at even the minimum tier stand to benefit significantly from first-mover positioning.

Under the revenue-share structure, a ₦1,000,000 investor may receive a projected 15–25% return over 18–24 months, performance-based. Higher tiers qualify for higher participation benefits. LETI's projected monthly commission revenue at scale is ₦20M–₦30M+ from bookings alone, with additional income from the Service Hub. Returns ultimately depend on platform growth and milestone achievement.

Equity means you own a percentage of LETI as a company. As the company grows in value, your equity appreciates and you may benefit from dividends or an exit event. Revenue-share means you receive a defined percentage of LETI's transaction revenue over a set period, tied directly to how much the platform earns. The best option for you depends on your investment goals and time horizon. Detailed terms are discussed after registration.

LETI earns revenue through five streams: booking commission (5–12% on every short-let transaction), escrow processing fees, service provider registration fees (₦3,000 one-time per provider), service transaction commission (10% on every completed job), and premium listing fees. Every stream directly contributes to the revenue pool from which investors benefit through equity appreciation or revenue-share.

LETI is launching in Lagos first, establishing market dominance and proving the model before expanding to other Nigerian cities and eventually across Africa. The timeline for expansion depends on platform performance and capital deployment. Early investors participate before national and continental scale meaning they enter at the lowest valuation.

All registered investors receive direct communication with the founding team. This includes onboarding calls, access to quarterly performance reports, and a dedicated contact channel for investor queries. Investors in Tier 2 and above receive enhanced access to strategic discussions and milestone updates.

As with any early-stage investment, there is inherent risk. LETI is transparent about this: returns under the revenue-share structure are performance-based and tied to growth milestones. For equity investors, the value of your stake reflects the platform's performance. LETI commits to full financial transparency through regular reporting. We encourage all investors to review detailed terms carefully and seek independent financial advice before committing.

Go to the Investors page and click "Register as an Investor." Fill out the registration form and our team will contact you within 24–48 hours with a detailed investment pack, participation terms, and next steps. There is no commitment required at the registration stage it simply opens the conversation.

Go to the Property Owner page and click "List Your Property Now." Complete the listing form with your property details, location, pricing, and upload the required documentation (proof of ownership such as C of O, rental agreement, or equivalent). Once submitted, our team reviews your application and contacts you within 24–48 hours to verify and complete your onboarding.

You will need to provide proof of ownership or right to list the property. This can be a Certificate of Occupancy (C of O), a rental agreement with your name on it, a lease deed, or any official document that establishes your authority over the property. If you are listing on behalf of the owner, you will need a written authorization from the owner plus the ownership documents.

Every booking on LETI goes through our escrow system. This means the guest's payment is secured and confirmed before you as the property owner receive any notification. There are no fake alerts, no transfer stories, and no need to manually verify payments. Once the booking is confirmed and the guest checks in, the funds are released directly to your linked account.

Yes, but with an important rule: only one authorized representative is permitted per listing. If you want someone else to manage your property listing on your behalf, they must have direct authorization from you and access to your original property documents. LETI does not allow chain-of-agent listings the platform is designed to eliminate the middleman inflation problem, not recreate it.

Yes. Every renter on LETI is verified through our KYC process, which includes BVN verification, a valid government-issued ID (driver's license, national ID, or international passport), and proof of address. This data is securely stored in our system. In the event of any damage or dispute, we can provide the necessary information to support accountability.

Once a guest pays for a booking, they gain access to a chat and call channel connected directly to you, the property owner. This channel remains open for the full duration of the booking plus 24 hours after checkout for any last communication about forgotten items or handover matters. After that, the channel closes automatically, though a history is retained by both parties for reference.

The LETI Smart Lock is a keyless door access system that we recommend for all property owners. It eliminates the need to physically hand over keys. You generate a timed password for each guest, which automatically expires when their booking ends. You can also revoke access instantly from anywhere in the world. It supports passwords, physical key backup, and card reader access. Contact us via the Contact Us page to request installation.

LETI charges a commission of 5–12% on each completed short-let booking, depending on the listing tier and booking value. There are no upfront or subscription fees for property owners. The commission is only deducted when a booking is successfully completed, ensuring that LETI's interests are fully aligned with yours we only earn when you earn.

LETI has a built-in dispute resolution system. If damage occurs, you can raise a report directly in the platform, submit photos, recordings, and written evidence. Our team investigates and, where the guest is found liable, we can facilitate a resolution including refund actions from the guest's account or flagging and banning the guest from the platform. Our verification system means every guest can be traced.

Early listing partners receive priority placement in search results when the platform launches, meaning guests see your property first. You also gain early booking traffic advantage, reduced commission benefits during the early phase, and access to LETI's pre-launch marketing push. As the platform scales, early partners maintain strong visibility advantage and benefit from the trust that comes with an established listing history.

LETI Hub accepts service providers across 10 categories: Hairstylist, Barber, Chef, Painter, Plumber, Nanny, Cleaner, Electrician, DJ, and Braider. If you offer a skilled service in any of these categories in Lagos, you qualify to register. You must be able to complete a verification process including identity confirmation and a brief skills assessment during onboarding.

The early access registration fee is ₦3,000 one-time, with no monthly subscription and no hidden charges. This fee secures your early listing position, locks in your early member status, and gives you access to the platform before the public launch. As LETI scales, registration costs may increase early members benefit most.

All payments go through LETI's escrow system. When a client books your service and you accept, the client is required to load the agreed amount into escrow before you begin. Once both you and the client confirm the job is complete, the funds are released instantly to your LETI wallet. You can withdraw from your wallet at any time. This eliminates the risk of non-payment entirely.

LETI takes 10% commission on every completed job starting from your second month. Your first full month on the platform is completely commission-free. Every naira you earn in that first month is yours. From month two onward, the 10% commission is automatically deducted before funds are released to your wallet. There are no other charges.

No, clients come to you. When a property owner or guest needs a service, they search in the app and see available providers near them. Your profile appears based on your distance from the client and your availability status. When a client selects you, you receive a notification on your app and can choose to accept or decline. No chasing, no cold calling.

Yes. Once you accept a job and the client's payment is in escrow, LETI activates a live tracking view that shows the client your real-time location and estimated arrival time. When you arrive, you tap "Arrived" in the app this automatically notifies the client. When the job is done, both you and the client tap "Job Completed" to trigger payment release.

LETI takes the safety and dignity of service providers very seriously. If a client behaves abusively, harasses you, or creates an unsafe situation, you can report it directly in the app with written descriptions, photos, or audio files as evidence. LETI's team will investigate. Depending on the severity, the client may receive a warning, suspension, or permanent ban from the platform. You will still receive your payment for the work done.

After every completed job, clients can leave a verified rating and written review on your profile. These reviews are visible to all future clients and directly impact your visibility in search results higher-rated providers appear earlier. A strong review history is your most powerful marketing tool on LETI. We encourage professionalism and consistency to build a profile that earns you repeat bookings.

Yes. Through your LETI Hub dashboard, you can toggle your availability on or off at any time meaning you only receive job notifications when you are ready to work. You can also set your preferred service radius, limiting job requests to areas within a comfortable distance from you. This gives you complete control over when and where you work.

Go to the Service Hub page and click "Register as a Service Provider." Fill in your details including your service category, experience, and contact information, then pay the one-time ₦3,000 early access fee. Our team will review your application and guide you through the onboarding process, including identity verification and profile setup. Once approved, you are live on the platform and can begin receiving jobs.

Leti Stay Management is a full-service short-let business solution launching in Lagos in July 2026. It serves three types of clients: people who want to start a short-let business from scratch and need full guidance, people who already have a property and want professional interior setup and platform listing, and people who already run a short-let business and need a trusted team to manage it completely on their behalf.

Absolutely. This is exactly who Leti Stay Management is designed for. We start with a consultation where you tell us your vision, budget, and preferred location in Lagos. We then source the right apartment or land for you, design and furnish the interior, install the Smart Lock system, register you on the LETI platform, and market your property for the first 3 months free of charge. You are guided through every step.

Our interior design team transforms your apartment into a guest-ready short-let space. This includes furniture selection, decor, layout planning, photography, and styling all designed to attract bookings and earn five-star reviews. We work within your budget and ensure the space tells a story that guests want to share on social media. Pricing for interior design is separate and transparent you pay the tradespeople directly; our fee is for coordination and design management.

Yes and this is one of the primary use cases for Leti Stay Management. If you own property in Lagos but are based outside Nigeria, we manage your property completely on your behalf. Bookings, guest communication, cleaning coordination, maintenance, and revenue reporting are all handled by our team. Your bank account is linked to the platform and payouts are made directly to you. You earn without being physically present.

The LETI Smart Lock is a keyless door access device that we strongly recommend for all managed properties. It allows you to generate a unique digital password for each guest which automatically expires at the end of their booking. This eliminates the need for physical key handoffs, agents running around with keys, or any manual access management. You can also revoke access instantly from anywhere in the world. The device supports passwords, card key, and physical key backup.

Yes. Leti Stay Management is modular. You can choose just property sourcing, just interior design, just Smart Lock installation, or just ongoing management. Each service is offered independently so you only pay for what you need. If you already have a property and just want us to design and list it, we can do that. If you just want the Smart Lock installed, that is available too.

Leti Stay Management operates on a transparent, separate fee structure for each service type: sourcing fee, design coordination fee, and management fee. There are no hidden charges. Every cost is disclosed upfront and you make payments directly we are not a middleman in your finances. Revenue from bookings goes directly to your linked account. Details and pricing are provided during your initial consultation.

Every property managed by Leti Stay Management receives featured placement and an active marketing push for the first 3 months at no extra cost. This includes priority listing position in the LETI app, promotion on LETI's social media channels, and inclusion in any relevant marketing campaigns during that period. The goal is to ensure your property starts generating bookings from day one.

Yes, this is our custom property option. If you want to buy land and build a short-let from the ground up, Leti Stay Management can assist with land sourcing (ensuring all documentation is proper), advising on the construction plan, coordinating workers for the build, designing the interior, and getting the finished property live on the LETI platform. This is a premium, fully tailored service with timelines and budgets agreed in advance.

Leti Stay Management officially launches in Lagos in July 2026. To get started before launch, you can visit the Leti Stay Management page and submit your interest through the management enquiry form. Our team will contact you to begin the consultation process. Early enquiries are given priority scheduling when we go live.